Frequently Asked Questions
Do I need an account to order? No. Enter your name, phone, email, address and delivery location.
How do I track my order? Use the private tracking link displayed after ordering and emailed to you.
Who delivers? The seller and its own rider.
How far do you deliver? Sellers shown are within two kilometres of your selected location.
How do I pay? Cash on Delivery in this release.
Is SMS OTP required? No. Seller verification uses email.
Is support available? Customer and seller support is available 24/7 through the ticket form and support@ourobite.com.
How do I track my order? Use the private tracking link displayed after ordering and emailed to you.
Who delivers? The seller and its own rider.
How far do you deliver? Sellers shown are within two kilometres of your selected location.
How do I pay? Cash on Delivery in this release.
Is SMS OTP required? No. Seller verification uses email.
Is support available? Customer and seller support is available 24/7 through the ticket form and support@ourobite.com.